Case study · Mobile Apps
A React Native app for job dispatch, checklists, photos and customer sign-off that keeps working without signal.
- Client
- A facilities management company with 300+ field technicians
- Industry
- Facilities management
- Region
- Gulf region
- Duration
- 16 weeks
- Team
- 3 engineers, 1 designer, 1 QA
Technicians used paper job sheets that reached the office days later. Billing was delayed, disputes were common, and managers had no live view of work in progress.
5 days → same day
from job completion to invoice
−40%
billing disputes thanks to photo and signature proof
99.6%
crash-free sessions
Step 001
Field research
Rode along with technicians to design for gloves, sunlight and poor connectivity.
Step 002
Offline sync
Local database with background sync and conflict handling, so jobs never get lost.
Step 003
App build
React Native and Expo app with photo capture, digital signatures and maps.
Step 004
Dispatch console
Web console for managers with live job status and automatic invoice triggers.
- React Native
- Expo
- TypeScript
- Node.js
- PostgreSQL
- Mapbox
- Firebase
- Sentry
Tell us about it and we'll reply with how we'd approach it, usually within one business day.