Case study · Mobile Apps
iOS and Android app for booking, reminders, reports and payments, connected to the clinics’ scheduling system.
- Client
- A multi-location outpatient clinic network
- Industry
- Healthcare
- Region
- South Asia
- Duration
- 18 weeks
- Team
- 3 engineers, 1 designer, 1 QA
Call centres were overloaded, no-shows were high and patients collected lab reports in person.
55%
of bookings made in the app
−30%
no-show rate with automated reminders
4.7★
average store rating
Step 001
Journeys
Designed booking, rescheduling and report access around real patient interviews.
Step 002
Integration
Connected to the existing scheduling and lab systems through a secure API layer.
Step 003
App build
Flutter app with push reminders, secure report viewing and online payments.
Step 004
Launch
Phased rollout clinic by clinic with staff training and analytics.
- Flutter
- Dart
- Node.js
- PostgreSQL
- Firebase
- Stripe
- Sentry
Tell us about it and we'll reply with how we'd approach it, usually within one business day.