Case study · UI / UX Design

Research-led redesign of a cluttered dashboard into a clear product with a shared design system across web and mobile.

Client
A property management platform used by landlords and agents
Industry
Real estate
Region
Middle East
Duration
9 weeks
Team
2 designers, 1 front-end engineer

Users struggled to find key numbers, support tickets were mostly “how do I” questions, and every screen looked different.

−45%

“how do I” support tickets

2×

weekly active use of reports

60+

reusable components shared by web and mobile

Step 001

Research

Interviews with landlords and agents plus PostHog funnel analysis to find drop-off points.

Step 002

Information architecture

Restructured navigation around the five tasks users do most.

Step 003

Design system

Tokens, components and dark mode in Figma, mirrored in Storybook.

Step 004

Test and ship

Prototype tests in Maze, then design QA alongside the client’s developers.

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